Last Updated: May 21, 2026
Thank you for shopping with Vseebox. This Shipping Policy explains how orders placed through Vseebox.guru are processed, shipped, and delivered for customers in the United States and Canada.
Our primary fulfillment warehouse is located in:
Commerce Way, Chino Hills, CA 91709, USA
Orders are shipped directly from our U.S. warehouse whenever inventory is available.
Once your order ships, you will automatically receive a tracking confirmation email.
Products marked as:
will display estimated shipping or restock dates directly on the product page.
If you need to modify or cancel an order, please contact:
within 1 hour of placing the order.
After this window, orders may already be processed for shipment and changes may not be possible.
| Carrier | Service | Estimated Delivery |
|---|---|---|
| UPS Ground | Standard Shipping | 3–5 business days |
| FedEx 2Day | Expedited Shipping | 2 business days |
| FedEx Overnight | Priority Shipping | 1 business day |
Delivery times are estimates only and may vary depending on:
We currently offer free standard shipping on eligible U.S. orders over $30 USD.
Orders shipped to Alaska or Hawaii may:
| Carrier | Service | Estimated Delivery |
|---|---|---|
| UPS Standard | Cross-Border Shipping | 5–8 business days |
All applicable import duties and taxes for Canadian orders are included at checkout whenever applicable.
Customers should not encounter unexpected customs charges upon delivery.
Once your order ships, a tracking email will automatically be sent to the email address used during checkout.
Please allow carriers time to update tracking information after shipment.
If a carrier cannot complete delivery:
If your tracking status shows “Delivered” but you did not receive your package:
Please contact:
within 3 days of the delivery confirmation.
We may assist with carrier investigations where possible.
To request a shipping address change:
After shipment, carrier rerouting fees may apply.
Please inspect your package immediately upon delivery.
If your package arrives damaged or items are missing:
Contact:
within 48 hours and include:
Once verified, replacement shipments or resolutions will be arranged as quickly as possible.
During peak shopping periods such as:
processing and delivery times may be extended due to increased shipping volume.
We recommend placing holiday orders early to avoid delays.
Applicable taxes are calculated during checkout.
Customers will not be charged additional customs duties for domestic U.S. shipments.
Where applicable, duties and import taxes are included during checkout.
Vseebox aims to minimize customs-related delays and unexpected fees for Canadian customers.
We reserve the right to:
For shipping questions or delivery support, please contact:
For faster support, please include your order number in the subject line.
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